Over the years, we’ve had the privilege of working with homeowners, developers and partners across the North East and beyond. Their feedback means everything to us and continues to inspire how we design, manage and deliver every project.
Below, you’ll find a selection of testimonials from clients who have trusted us with their homes - from full renovations to individual spaces. We’re proud to share their experiences.
“Suzanne created a room which more than exceeded our expectations. She was very easy to work with and communicate with, and led us through the process at every step, using her imagination and practical knowledge of the high quality products.Would definitely recommend using."
- Bedroom & Dressing Room Customer
View the projectOur experience was excellent. Tim designed a stunning bathroom for us and the workmen were all friendly, very helpful and skilled. Corrina was excellent at keeping us informed and answering any queries we had. The finished result is absolutely splendid.
"All of the staff at Laings were friendly. From the first appointment to the kitchen being fitted, Suzanne was extremely helpful. Suzanne suggested some great ideas which enhanced how our kitchen and utility room turned out."
We were very impressed by the careful planning and design of the new bathroom and how there was a very clear schedule for carrying out the different stages of the project, which was met precisely. The installation is just what we wanted and to a very high standard. We will definitely use Laings again.
Everyone we came into contact with at Laing's were professional, very accommodating and customer focussed. I would like to make particular reference to Ian and the installations team (all trades) onsite who were exceptional and it was a pleasure to have them in our property.
It was a great experience from start to finish, to get ideas from the showroom displays and bring them all together with the help of the designers. They came up with ideas I hadn’t thought of to make the best use of the space and between us, we came up with a beautiful, practical design.
Suzanne has been brilliant to work with and nailed the brief from the get go. The bedroom looks exactly as I had imagined. We are so pleased with the finished look.
"We installed our third kitchen from Laings last year, and there is a reason why we come back. The product quality and customer service are all fantastic. We have worked with Fiona on all three kitchens, who we highly recommend. Laings offer a fantastic service and experience from their designers. They listen to your ideas and are open to making changes to suit your needs."
- Paul Collins, Kitchen Customer
“We’re absolutely thrilled with the transformation - every detail feels carefully considered, and the flow between the bedroom, dressing area and ensuite works perfectly. The Laings team made the entire process smooth, and the final result exceeded our expectations."
- Bedroom & Bathroom Customer
View the projectWe’re incredibly grateful to every customer who has taken the time to share their experience. If you’re considering a project of your own, we’d love to help you create a space that’s beautifully designed, thoughtfully planned and built to last.
Interested in starting your own project? Get in touch with our team to arrange a showroom visit or design consultation.
Your design and installation worked seamlessly. Fiona was extremeily helpful and pointed us in the right direction to help achieve our goals. Overall, an excellent showroom with superior products. Equal, if not better, than out previous central London options.
The overall experience at Laings has been excellent! From start to finish, the tradesmen have been punctual, courteous and so tidy! The installation of everything went smoothly, and I wouldn't hesitate to recommend Laings.
From the moment we entered the showroom, the whole experience was very professional. All workmen made the process easy, with everyone in the team a pleasure to have everyone in the house. The communication throughout was excellent, leaving us fully informed of the plan at all times.
The team of workmen was a pleasure to have in the house. I would have no issues with recommending Laings to family and friends.
Laings were top notch in every aspect of my kitchen purchase. Staff are very knowledgeable & friendly. Everything about my experience was first class as recognised by your recent national kitchen award.
